The Health sector is dominated by the NHS which employs around 1.7 million people across the UK, all engaged in a wide range of activities. Social care is the term used to describe the personal care given by public or private organisations to help people in society who need specialised assistance to live a comfortable, healthy, fulfilling life. Social workers help people to find solutions to their problems, protecting people from harm and supporting families. These services aim to provide care for and protect society’s most vulnerable and this could include children, young people, adults or the elderly. In this project, supported by the NHS and Agincare, you will be looking at the patient journey and thinking of ways to improve it using modern technology and improved communication. 

  1. Introductory Sessions (2hrs)
    Driving Question: How do we support people as a first aider?
    Part 1: What are the key first aid acronyms?
    Part 2: Practical first aid
  2. Project (20hrs)
    Project Brief
    Driving Question: How can you improve the patient care journey?

Immersion Event: Role Play the Patient Journey
-Role Play Cards and Instructions
A Patient’s Journey

Part 1: A deeper look into Health, Social Care and Social Work and the roles available
TASK: Create a report on the jobs available in the sector
-Introductory Slides
-Meet the Job videos:
Joshua Perrin – Intensive Care Pharmacist
NHS Careers Videos
-Here are a couple of very helpful websites to research careers in the sector:

Part 2a: Potential Issues in the Patient’s Journey
TASK: Highlight Potential Problems on the Journey
-Patient Journey Flowchart
Danny’s journey with subtitles
Integrated care in every community
Slides (accompanying video below)
Understanding the patient journey

Part 2b: Technology and the Patient Journey
TASK: SWOT Analysis of Technology
SWOT Analysis – What is SWOT? Definition, Examples and How to Do a SWOT Analysisswot-central-image-plain-background.png
-Key Questions
Healthcare Command Centers: Digitizing the Patient Journey

Part 2c: Communication and Support for Patients
TASK: Create a Communication and Support Plan
Current Communication Booklet
-Role of Social Care Companies
-Agincare Social Care support video

Part 3a: The Modern Patient Journey
TASK: Create video/flow chart of the improved patient journey

Part 4: Presentation
TASK: Present your patient journey

Final Evaluation

Where next

Academy Improvement Plan

 Academy Improvement Plan A key part of our work to improve the student experience and academic results at Budmouth Academy is planning for continuous improvement…

Academy Improvement Plan

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